Contact HR and obtain a Letter of Employment and the DD1172. Make an appointment with PSD for a new CAC and bring both documents and your current, unexpired CAC.
Once you have obtained a CAC, you will need to do the following on your IT accounts.
- Clearing Old Cached Certificates
- Publish your Certificates to the GAL
- Downloading Old Email Certificates
Note, your FlankSpeed account is automatically tied to your CAC. Becuase of this, when PSD cancels the old CAC and creates a new one, your FlankSpeed account will be deactivated and then reactivated. Since both actions take time to spread through the different systems connected to the DoD PKI, your account will deactivate for some hours before it reactivates again.
You should not need to reach out to IT at all for any of the above unless your ONE-Net account expires at the same time or around the same time your CAC. You will know if your ONE-Net account is expiring because pop-ups will start coming up on your computer upto 90 days before account expiration.